Troubleshooting Steps for the Student’s Aeries Account
Step 1
Try to sign in as the student.
Make sure you are using the Student portal sign in page and not a teacher or staff login page.
Check the web address:
https://kermanusd.aeries.net/student/LoginParent.aspx
Make sure the top of the page reads “Kerman Unified School District”
Tip: The Student/Parent Aeries Login page has a plain white background, while the Teacher/Staff page will have a pictured background.
Student Username and password should follow this format unless changed. Username is the student 5 digit ID # followed by @Kermanusd.net
Their default password would be the Student’s Date of Birth with the month abbreviated to the first 3 letters of the month and the first letter being capitalized. In this example, we are using November 6th, 2001
Username: Student ID # @mykusd.net
Example Password: Nov062001
If the student is unable to sign in, proceed to step 2
Step 2
Using Forgot Password
At the Student login page, click Forgot Password?
On the next screen, Type in the student e-mail and click next.
Check the student’s email for the e-mail code (Check Spam folder if necessary), if they do not receive an e-mail from Aeries after 5 minutes, Skip to Step 3
They can copy the code over or use the “Click Here” link to set a new password and complete the reset password process.
*Recommend the student use the same password as their e-mail account password*
After they reset their password, they can return to the student login page and sign in with the new password.
Step 3
Create New Account
You will need the following information
Student’s E-mail address
Student ID #
Student Primary Phone number on file
Verification Code *Obtained by the school*
If using the forgot password did not work, the student most likely has not created an account yet.
To create a new account, click “Create New Account”
Under Account Type, Select “Student” then click Next
Enter the Student E-mail and password and click next.
Check the student’s email for the e-mail code (Check Spam folder if necessary). They can copy the e-mail code over to continue or use the “Confirm This E-Mail Address” Link in the E-mail.

After they confirm their e-mail you can return to the student login window and login with their e-mail address and password.
First time logging in you will need to complete the student verification process.
You will need to enter the Student ID #, Primary Phone number on file, and Verification Code.
NOTE: the Verification Code is different from the E-Mail Code. To obtain this information, they will need to contact the school office or IT department.
After you successfully verify the student account, you can click the drop-down menu on the top left and select dashboard to go to the main page of their portal.
If the student is still having issues, you can put in a Help Ticket by emailing [email protected]